A municipal pay-and-park facility near Motilal Oswal Tower in Prabhadevi remains non-operational more than a year after completion, even as the city continues to face acute parking shortages.

A spot check by mid-day on Thursday found the infrastructure ready, but the facility shut, with security guards posted outside an empty parking lot. Residents said the space was briefly opened earlier, raising hopes, before being shut again without any official communication. Civic officials attribute the delay to contractor-related issues.