Central Railway's Mobile UTS (Unreserved Ticketing System) Sahayaks initiative has proved highly successful in easing unreserved ticketing at Chhatrapati Shivaji Maharaj Terminus (CSMT), registering earnings of Rs 3.54 crore from the sale of nearly 1.90 lakh tickets over four months.

Introduced on October 31, 2025, in the Mumbai Division at CSMT, the service has facilitated on-the-spot booking for 2.70 lakh passengers until February 28, 2026. The scheme, aimed at reducing long queues and providing convenient ticketing options, has seen steady growth in popularity, with ticket sales, passenger numbers, and revenue increasing each month, Central Railway said in a press release on Tuesday.