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I have lost trust in wet-lease operators: BEST chairperson after bus crash

Trushna Vishwasrao says driver fatigue, staff shortages, and poor oversight are behind recent accidents; stricter inspections ordered

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Trushna Vishwasrao, chairperson, BEST

Trushna Vishwasrao, chairperson, BEST

With the number of serious accidents involving Brihanmumbai Electricity Supply and Transport (BEST) buses rising in recent times, mid-day had a chat with BEST Chairperson Trushna Vishwasrao to learn what steps are being taken to address the issue. Excerpts:

There are accidents every day. What has gone wrong?
There has been a gap in investments from the Brihanmumbai Municipal Corporation, and many posts have remained vacant. We are now correcting this. Recruitment has begun, and bus maintenance will be at its peak. Taking note of the seriousness of these accidents, a four-member committee of senior BEST officials has been formed to conduct a thorough inquiry and submit a report to the administration immediately.

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