Mid-day asks govt: Mumbai residents seek action on damaged roads, traffic chaos and railway commuter issues

ProblemsPost office bulliesThe post office insists that the account holder of a post office savings account sign a form to obtain a fresh passbook after all pages of the old passbook are filled up I donrsquot understand the logic for signing a form for this Banks issue new passbook automatically once there is no space in the old book Postal department rules change from branch to branch causing discomfort to the customer The rules must be uniformMr JayanthyTraffic signal messThere are no traffic police manning the Siddhivinayak Temple junction signal as a result traffic is in a mess and the traffic police are standing far away busy chatting and always with their mobile phones The RTO chief should look into this as this is a major signal nowAziz ContractorRoad in bad shapePicIqbal Gilani MansuriResidents and motorists of Suresh Nagar Andheri West Mumbai have raised serious concerns over the deteriorating condition of KD Gaikwad Marg Large sections of the road near the junction exhibit severe unevenness sunken and raised manhole covers deep cracks and multiple potholes These defects create significant risk for twowheelers and fourwheelers alike especially during peak hours and in low light The damaged surface is causing discomfort to commuters and increasing the likelihood of accidents Immediate attention and repair by the civic authorities concerned are urgently requested so as to restore safe passage on this busy stretchIqbal Gilani MansuriBad roadThe severe road degradationmdashvisible as a large hazardous sunken patch or pothole on New Link Road opposite RTO in Andheri West poses an immediate safety risk to commuters particularly twowheeler riders navigating Mumbairsquos traffic This entire patch from signal to the end of slope We urgently urge the Brihanmumbai Municipal Corporation BMC to barricade the affected area immediately and conduct swift highquality repairs to prevent potential accidents and vehicle damage Additionally we call for a rigorous routine inspection protocol for city roads ensuring that such infrastructure failures are proactively identified and addressed before they endanger the publicIqbal Gilani MansuriThank you midday railwaysPicChetan N MehtaThanks to midday for persistently highlighting the issue of the broken stairway and missing stairway railing at the exitentry point of railway Platform No 1 at Andheri Station West towards the Jogeshwari end that was causing hardship to senior citizens Thanks are also due to the railway authorities for promptly replacing the broken stairway and the railings with brand new ones thus mitigating the hardship of the commutersChetan N MehtaUnruly rail passengersRegular women commuters get into the ladies first class compartment in the evenings especially after Andheri and crowd at the doors making it difficult to get in or out Also the younger crowd leave behind empty bottlesglasses of their drinks and packets either left on the seat or in the gaps between or on the top shelf Many a times these things leak or drip on passengers sitting below Can the railway authorities do something about thisDarshan JResponsesAfter Mumbaikars sent in their questions and woes to midday last Monday some of the authorities concerned responded We havenrsquot given up on the rest We shall continue to hold authorities accountable for the state of the cityDebris on roadReader Iqbal Gilani MansuriBMC responds A BMC official said ldquoThe ward has doortodoor waste collection service and has boards displaying the timings of the waste collection vehicle The ward also makes use of CCTVs to find litterbugs and penalises them 500 Many hawkers continue to sell on the road even after the waste collection vehicles leave which sometimes leads to litteringrdquoNeed traffic signal hereReader Piyush GudkaTraffic police respond ldquoWe are aware of the traffic congestion at these junctions Our personnel are deployed at major junctions to regulate vehicular movement manually particularly during peak hours The installation and maintenance of traffic signals come under the civic authorities concerned However their functioning requires coordination and approval from the traffic department We will take up the issue of nonfunctional signals at Suchak Naka and Chakki Naka along with the requirement for a signal at Durgadi Fort Circle with KDMC In the meantime motorists are expected to follow traffic rules and cooperate with personnel deployed on dutyrdquo a senior traffic police official saidNo footpathReader Deepak DesaiBMC responds The ward will look into this issue raised by citizens and will explore the possibility of building a footpath a civic official saidBEST service neededReader Cajetan Peter DrsquoSouzaBEST responds ldquoAfter augmentation in fleet the feasibility of direct bus service from CSMT to Mahul village will be examined and the needful will be donerdquo a BMC official said