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Millennials lead AI shopping adoption in India at 81 per cent, ahead of Gen Z: Survey

India also ranked second among the 11 markets surveyed for overall AI shopping adoption, with 76 per cent of consumers using AI tools for shopping, compared with 80 per cent in China and a global average of 53 per cent

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Image for representational purpose only. Photo Courtesy: File pic

Image for representational purpose only. Photo Courtesy: File pic

Millennials are leading the adoption of artificial intelligence (AI) for shopping in India, with 84 per cent using AI-powered tools to search for products, compare options or make purchase decisions, ahead of 74 per cent of Gen Z consumers, according to a report by McKinsey & Company.

The McKinsey Agentic Commerce Consumer Survey, conducted in June 2026, found that AI shopping adoption stood at 74 per cent among Gen X consumers and 56 per cent among baby boomers in India, indicating growing use across age groups.

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